Version: 1
Size:
N/A
Requirements:
No special requirements
No special requirements
Price:
N/A
N/A
System:
Windows 8/7
Windows 8/7
Rating:
4.7
4.7
License:
Shareware
Shareware
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Description - Dolphin Q Client
The solution is suitable for both small and large companies using Microsoft Lync as a telephony platform.
The combined solution of Lync Server 2010 and Dolphin Q can replace the traditional PBX solution.
Microsoft Lync Server 2010 Enterprise Edition makes it possible to use the computer as a telephone, and can function as a PBX.
Implementing Dolphin Q on Microsoft Lync gives the company all necessary contact Centre functionality.
- No additional hardware required
- Supports virtual servers
- Easy configuration and administration
A typical installation and configuration takes 1 to 2 days, and the training of a user takes less than 30 minutes.
Most of the changes and configurations, can be done by the customer in the administration tool provided.
- Intuitive user interface
- Easy to change setup of queues, priorities, opening hours and competences.
advantages
- Low investement
- Low monthly cost
- High operational reliability and uptime
- Added benefits from investement in Microsoft Lync
The combined solution of Lync Server 2010 and Dolphin Q can replace the traditional PBX solution.
Microsoft Lync Server 2010 Enterprise Edition makes it possible to use the computer as a telephone, and can function as a PBX.
Implementing Dolphin Q on Microsoft Lync gives the company all necessary contact Centre functionality.
- No additional hardware required
- Supports virtual servers
- Easy configuration and administration
A typical installation and configuration takes 1 to 2 days, and the training of a user takes less than 30 minutes.
Most of the changes and configurations, can be done by the customer in the administration tool provided.
- Intuitive user interface
- Easy to change setup of queues, priorities, opening hours and competences.
advantages
- Low investement
- Low monthly cost
- High operational reliability and uptime
- Added benefits from investement in Microsoft Lync