eAssistance Pro

eAssistance Pro offers very secured connection option. You can use SSL encryption to ensure that your Chat connection is very-very secure. It also displays complete traffic for each and every visitor. This help desk software gives complete traffic source information along with visit logs that include IP address, length of stay, and footprint of persons on website. Insightful information is displayed through colorful charts and keywords.

Other strong point of eAssistance Pro is its Console’s intuitive and interesting UI. Easy to use and customer-oriented interface of this chat solution ensures that no time and money is wasted in providing training to the users. This saves considerable time and money of company which can have gone waste as a result of providing special training to end users.

Software requires a very little investment in IT infrastructure for deployment. You just need to copy the chat code of this online chat support to your website and visitors will see the option to engage in chatting with company’s employee directly without any problem. Operators shall have to install the above mentioned OperaTor chat console on their work computer and then they will be able to get the benefit of all features that have been embedded with the intuitive and powerful interface of software; also live customer service will be available.

Some of the other powerful features of this software are no cap on the number of licenses. Many a times Similar software product tools have restriction on number websites to which chat code can be imbedded or the number of computer systems on which operator console can be installed; but with eAssistance Pro there are no any limitations. With this utility you can provide open source live support and also live help desk support. Software is highly compatible and supports all Windows platforms and all popular web-browsers. For more Details: www.eassistancepro.com