System Center Service Manager

System Center Service Manager 2012 beta provides flexible self-service experiences and standardized datacenter Processes that can help you integrate people, workflows, and knowledge across enterprise infrastructure and applications. System Center Service Manager 2012 beta helps standardize service delivery across your organization by: Enabling IT to deliver flexible self-service experiences so application owners can request private Cloud Capacity to deploy services. Integrating people, processes, and information across enterprise infrastructure and applications. Standardizing datacenter processes with workflows designed around industry best practices.