CTI Data Connector

CTI Data Connector Enterprise Edition offers Computer Telephony integration (via TAPI interface) in any enterprise database (SQL database, MS-Access), programming interface (XML, DLL) for applications and support of Microsoft Outlook. * Dial within an application with a HotKey* Dial from an application with DLL function or start of a EXE file with parameter* Dial within the Browser* Dial with a file* Online caller identification from SQL Databases / Outlook contacts* Caller identification from Outlook contacts* List of incoming calls* List of outgoing calls* Phone Book for any SQL Databases and MS-Outlook contacts (Search with contact or Company name)* Middleware application with XML / Active-X interface to communicate with applications - requires Software Development Kit Cisco Call Manager and Avaya PBX with TAPI driver are supported.