Web Tracks 2011

Web Tracks is the most cost effective solution available in the help desk & pc inventory software market. This simple yet powerful software is so straightforward that you will be creating tickets and tracking inventory items within minutes of installation. Download, Install, and See for yourself how Web Tracks can help streamline your IT Help Desk and Inventory Tracking. *Help Desk Software with Automated Ticket Assignments & Email Alerts. *Automated PC Inventory Discovery Tool Makes Hardware and Software Audits Simple. *Comprehensive Asset Management Features Allow you to Track Computers, Software and other Assets from Purchase through Disposal. *Brandable Self Service Web Help Desk Portal with Active Directory Authentication Support. *Built-In Active Directory Account Syncrhonization Minimizes Administrative Overhead. *Available in Free, Standard and Enterprise Editions to suit your Company`s Environment. What`s New in Web Tracks 2011:100% Web BasedWeb tracks is an ASP.NET application served by IIS in your local environment. The only client app you will need is a web browser. Field Placement SupportYou can now configure the placement and visibility of most fields within Web Tracks. This allows you to place user definable fields where you want them to appear. Field RulesIn addition to setting the field placement position you can also set fields to hidden, shown, editable or required. More CustomizableWeb Tracks introduces the powerful new feature of Dashboard Objects. Dashboard Objects can be placed on the login PaGE, home page or the application`s footer. Dashboard objects can be either Text/HTML or predefined graphs within Web Tracks. Email-to-Ticket Conversion (add-on)With this add-on Web Tracks can monitor an email address and convert emails it receives in to service desk tickets.