WEBsina Bugzero - A web-based bug tracking

Bugzero is a web-based bug tracking, defect tracking, issue tracking, and Change Management System used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used for use case, test case management, or as a HELPDESK customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues.Bugzero provides a cost-effective enterprise-grade solution to increase team work Efficiency. It is easy to use and also flexible, and can be configured to fit to your organization`s unique business process and workflow. Bugzero empowers you and puts you in full control, and allows you to accomplish your tasks in the best way possible.Features- Standard technologies, web-based, lightweight, feature-rich, robust, fast, reliable, and exceptional usability- Cross platforms, single one code base written in Java and J2EE, truely run anywhere and everywhere- Cross database systems, based on standard SQL 92, fully open, scalable, and modular database schema- No client software, no firewall issues, and accessible from anywhere on the internet through HTTP, HTTPS, or SMTP- More than just bug tracking, works equally well for use case, test case management, or as a help desk customer support system- Support both web interface and email interface (particularly for customer support), for internal and external users- Support custom fields of data types including datetime, number, URL, and cross-project Link ID. Fields can be added or removed anytime.- Flexible workflow to fit your unique process, completely configurable and customizable per project.- Works in any languages (UTF-8) including Chinese, Japanese, and Korean.