DesktopPerspective provides complete visibility into network connectivity.

DesktopPerspective provides complete visibility into network connectivity and performance problems that cause degraded end user experience, even those that exist behind the customer firewall. When the problem appears to be related to the customers` location, DesktopPerspective provides the right solution for analyzing network activity from the customers` desktop to any point on the Internet. * Provide Support personnel with accurate latency measures from the customer`s desktop using standard web browser technology. * Analyze network connectivity from multiple key network points anywhere in the world to isolate location-specific performance problems. * Create a self-service support portal allowing users to easily test connectivity Between themselves and any other location on the Internet. * All the features of VisualRoute Professional Support Edition PLUS web-browser access, automated trace configuration and enterprise scalability. KEY FEATURES: * On-demand Analysis of network connectivity problems from the user`s location * Deployed, anonymous remote connections * Trace from anywhere, to anywhere via a standard browser * Fast implementation with Minimal customer Impact * Seamless, secure, easy-to-use interface * Fully featured reporting and configuration options * A robust support desk solution that also provides for a self-service portal and ad hoc network analysis