Version: 7.5
Size:
32.09MB
Requirements:
No special requirements
No special requirements
Price:
Free
Free
System:
Windows Vista/2003/98
Windows Vista/2003/98
Rating:
4.4
4.4
License:
Freeware
Freeware
active directory knowledge base help desk email signature trouble ticket contact management customer service
Description - ManageEngine SupportCenter Plus
SupportCenter Plus is a Web based Customer Help Desk Software. SupportCenter Plus offers Request Management (Trouble Ticketing), Account & Contact Management, Contracts Management, SLA Management, Customer Self-Service Portal, Customer Service Reports, Knowledge Base and Active Directory Integration in a single low-cost, easy to use package. SupportCenter Plus is a Customer Support Software customizable to specific industry needs. SupportCenter Plus is being used by our satisfied clients` world over in different industry segments to support their customers. Our diverse Customer base stands as a testimony for the level of customization that SupportCenter Plus can offer. Features * Customer Interaction Management * Data Migration from Other Help Desks * Active Directory Integration * Email Signatures * Canned Responses * Customer Self-Service * Knowledge Base * Account & Contact Management * Contracts Management & SLA Management * Email Response Management * Customer Experience Management * Customer Service Reports * Multi language support